Question 1

Are payments secure?

Accepted Answer

Yes. OnePool leverages secure and certified payment infrastructure, using technology from leading payment processors with PCI compliance.

Question 2

My PSP is not on the list above. Can I still use OnePool?

Accepted Answer

Absolutely! Our solution and API are highly adaptable, allowing us to integrate with any PSP. Whether you use a well-known provider or a custom payment solution, we can work with your setup to ensure a seamless integration.

Question 3

Can businesses set custom rules for group payments?

Accepted Answer

Yes, businesses can configure minimum participants, percentage splits, deadlines, and other parameters to tailor OnePool to their needs.

Question 4

What happens if a participant's card is declined?

Accepted Answer

If a card is declined, OnePool will automatically notify the user and attempt to charge the card again. If the issue persists, the group organizer or business can decide how to proceed, whether by requesting an alternative payment or adjusting the transaction.

Choose the plan that perfectly
suits your financial needs

Frequently Asked Questions

Choose the plan that perfectly suits your financial needs

Frequently Asked Questions

What is OnePool and what is it for?

Does OnePool process funds directly?

Are payments secure and PCI compliant?

Are OnePool's payment plans financed?

What happens if a charge fails in an installment plan?

Is the technical integration difficult?

What if I don't have an online store or my own checkout?

Can businesses set custom rules for group payments?

My payment provider is not on the list above. Can I still use OnePool?

Choose the plan that perfectly
suits your financial needs